Can you force the DWP to contact your consultant?

Dear rob,

Firstly, we’d like to apologise if the Benefits and Work site is too busy to access when you click on links in this newsletter?  We upgraded to a faster server at the weekend, but we won’t know until this edition goes out whether that has solved the problem of desperately slow page opening times when thousands of people all try to read an article at once.

If you can’t get through now, please try again later – it will quieten down eventually.  This newsletter goes out to over 80,000 people and that number is increasing every day, hence the strain on our server.

ESA NEWS
At the risk of making the server even more unhappy, if you are currently challenging an ESA decision or helping someone else to do so, then please download the latest edition of the ESA appeals guide from the members area.

Given the increasing difficulty claimants have obtaining medical evidence, we’ve made some suggestions as to how you might make use of the tribunal judge’s  power to issue directions.  This could be in relation to documents you think should be before the tribunal or evidence you think the DWP should obtain. We’ve included a sample letter asking for a judge to order the DWP to contact your  consultant for medical evidence.  We don’t know if it will work but it’s certainly worth  a try.  The same tactic could be used for DLA appeals too.   You’ll find it in the ‘After the appeal is lodged’ section of the guide.

We’ve also updated the text we suggest you use for your appeal form, to take into account the fact that decision makers are now more likely to telephone you if you lodge an appeal.  In addition, we’ve included information about options for dealing with a decision maker’s call.

Motability Choices Cut, ESA Claim Time Slashed


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Dear rob,

In this edition there’s news of cuts to the kinds of cars available through the Motability scheme – and who can drive them .  We also have news of a cut from 6 weeks to 4 weeks in the time allowed to complete and return an ESA50 questionnaire for employment and support allowance.

But before we get to the news, we’d be grateful if you could take the time to help us reach a decision on whether to launch a new service for claimants – you don’t need to be a member of Benefits and Work to take part.

FREELANCE WELFARE RIGHTS ADVICE AND £50 AMAZON VOUCHERS DRAW
With proposed cuts, especially in legal aid, there may soon be a lot less free advice available and many more welfare rights workers made redundant. In view of this, we are considering setting up a separate website where welfare rights advisors can advertise their freelance services to claimants.

The new service will have a number of safeguards built in, which you can read about at the start of our survey.

But, before we decide whether to take this idea any further we really want  to hear what you think of the idea, rob.  If you do decide to complete the survey,  you’ll also be entered intoa draw for a prize of £50 of Amazon vouchers, unless you’d prefer to remain anonymous.